Duke has introduced a new rate structure this year that is negatively affecting their customers with a low load factor. Plug Smart engineers have noticed that this rate increase has been affecting several of our clients since January. Duke Energy customers with low load factors have been hit the hardest; this applies to customers with a high usage for short periods of time and low use during unoccupied hours. One of the sectors we have noticed that are seeing the largest increases has been K-12 school districts, because they have a high load factor during school hours and are mostly unoccupied during the summers. This increase is affecting anyone who receives service from Duke under the rate codes for Secondary Distribution (DS), Primary Distribution (DP), or Transmission Voltage (TS). During the billing analysis of our clients that fall into this category, we have found several customers with electricity rate increases as high or more than 50% this year alone.
Plug Smart is here to help you understand how these rates have increased and how you can combat these charges. We are able to sit down with you to analyze your past utility bills and show how these new rates are affecting you. Plug Smart is also able to show you how to implement projects that will help to limit the peak use during the day, which will dramatically lower your utility bills. There is not an easy answer to fixing this problem, let Plug Smart design a solution that meets the specific needs of your facilities. Contact us today to learn several different ways to help alleviate the pain that this increase has caused and lower your utility bills significantly!