System Service, Repair and Support
Multi-vendor Break/Fix Controls Service
Planned Service Agreements
Program Modification/Sequence Adjustments
Remote Monitoring and Support
MULTI-VENDOR BREAK/FIX CONTROLS SERVICE
Every system breaks eventually. Plug Smart offers control system services 24/7, 365 days per year at reasonable rates. Our skilled team of service technicians has worked on a variety of systems, not just those we represent. There’s a good chance one of our techs has been trained on the system you have, and if you give us an opportunity, we’ll get you back on track.
PLANNED SERVICE AGREEMENTS
Preventative service reduces breakdowns. By having your BAS regularly checked and adjusted by our trained service technicians, you can get an early indication of when things are headed towards a breakdown. Plus, as a service agreement customer, you get preferential service pricing and unlimited technical support.
REMOTE MONITORING AND SUPPORT
We utilize state of the art technology to ensure that a remote connection to your system is secure. When possible, we utilize a BACnet VPN with 256-bit encryption. Users securely connect to our cloud-hosted BACnet VPN, not to your building, keeping prying eyes out of your network. Safe, simple and secure access gives you peace of mind.